• Title

  • Full Time Parking Security & Attendant

    Posted: 05/02/2021

    The purpose of this position is to assist in providing for the proper use, security and maintenance of the City's parking facilities and to collect parking fees. Facility supervision work includes taking a periodic inventory of available parking spaces, placing temporary direction signs to available parking, reminding motorists of proper parking requirements, providing visual facility security services, safeguarding, safety and security of assets, property, personnel, customers and all visitors, notifying the police of the need for their services, and posting the facility "full" as appropriate. The position performs light maintenance services when not required to be at an attendant's booth or other assigned facility supervisory location. Parking fees are collected from customers according to the City's fee schedule and identified procedures. Performance is subject to review according to the City’s personnel plan through observation, reports, and the results achieved. 1. Loads ticket dispensing machines and maintains ticket control records. Checks parking control equipment for proper operation, and advises supervisor of required maintenance. Maintains a working knowledge of booth equipment, ticket spitters, gates and parking garage software. 2. Calculates parking duration and the appropriate parking fee. Receives cash payments and provides the proper change due. Verifies parking permit validity. Performs fee collection daily cash proofs as required. 3. Inspects the assigned facility for parking space availability, proper vehicle parking, and general cleanliness. Removes and appropriately disposes of trash and debris. 4. Observes, corrects, and reports problems experienced by customers in their use of the parking facility. 5. Cleans and performs light maintenance to parking attendant booths, storage and common service areas including light bulb replacements, incidental painting, sweeping, shoveling snow from entrances and walkways, and applying deicing chemicals. 6. Advises supervisor of other required facility maintenance e.g., elevator repairs, surface repairs, potential hazards, space striping, and refurbishing stairwells, waiting areas, etc. 7. Provides direction to customers, when asked and if known, of other parking availability, to commercial establishments, to tourist attractions, and the proper procedures for paying parking fines or how to appeal citations. Looks for inappropriate customer behavior or other suspicious activity and reports same to the police according to proscribed procedures. 8. Acts as lead attendant responsible for all cashier functions in the absence of the Parking Garage Supervisor. Assists the Parking Garage Supervisor in training new employees. Performs other duties as may be assigned. Qualifications Education - Must have a High School Diploma or GED. Previous work experience which demonstrates the ability to work in a positive manner with customers. License - Must have a valid driver’s license, and have no offenses which would prohibit or restrict bonding by any carrier or agent providing coverage to the City. Skills and Abilities - 1. Strong ability to quickly and accurately calculate parking time duration, the associated parking fees according to approved schedules using the designated equipment and procedures. 2. Courteous and pleasant manner and behavior toward customers. 3. Understanding and implementation of appropriate facility care and supervision. 4. Maintaining appropriate work habits and consistency. 5. Ability to establish and maintain effective working relationships with customers, coworkers, employees in other municipal departments and City officials. 6. Ability to communicate effectively with the general public, City staff, and government officials at all levels and maintain an understanding of racial equity, inclusion, and belonging. Apply on our website at: www.cityofportsmouth.com

    City of Portsmouth
    Heather Meninger