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  • MacEdge news: Warning against non-authorized service providers

    DISCLAIMER: The following content wasn't created by, but is being shared by the Chamber Collaborative on behalf of a member.

    Spring Update 2021

    Hello (third) Spring... I think?

    It's been a crazy few months, right? While we wait for Mother Nature to figure out her mind as to what season it is in New England, it's time to give ya'll a few updates!

    COVID Update
    New Product Announcements
    Clearance Products
    New Pre-Loved Macs in stock
    A Warning about Non-Authorized Service Providers

    Measured and optimized

    COVID Update in New Hampshire and at MacEdge

    Effective April 16th, Gov. Sununu announced that the statewide mask mandate has expired, HOWEVER, the City of Portsmouth still has a mask ordinance in effect through June 30th. Until that also expires, we will continue to require masks to be worn in-store.

    Appointments are still REQUIRED at MacEdge for everything other than a repair pickup. Same-day appointments are generally available.

    If you are unable to wear a mask due to a medical condition, please contact us prior to making an appointment so that we may make alternative arrangements for your visit.

    Measured and optimized

    New Products from Apple's "Spring Forward" Event!

    AirTags now available to pre-order! $29.95 each or a 4-pack for $99.95

    AppleTV 4K 2021 version available for Pre-Order next Friday. The price is the same as the old one at 32GB for $179.95 and 64GB for $199.95. 


    And the BIG news! The new 24-inch iMac with the M1 processor! And they come in colors! Okay okay, realistically we’ll just keep the silver models in stock, but we will gladly order a color for you (that blue looks pretty sweet!).

    24-inch iMac with M1 8-CPU/7-GPU 8GB RAM, 256GB SSD for $1299

         (This model only has 2 USB ports, no ethernet port, and

         no TouchID sensor on the keyboard)


    24-inch iMac with M1M1 8-CPU/8-GPU 8GB RAM, 256GB SSD for $1499


    24-inch iMac with M1M1 8-CPU/8-GPU 8GB RAM, 512GB SSD for $1699


    Custom Config: M1 8-CPU/8-GPU 16GB RAM, 512GB SSD for $1899


    Custom Config: M1 8-CPU/8-GPU 16GB RAM, 1TB SSD for $2099

    For more info about the new iMac and other product announcements, click below.

    Learn More
    Better notifications

    Intel Mac Blowout:


    iMac 21.5-inch Retina 4K, 3.0GHz 6-Core i5, 8GB, 256GB SSD, Radeon Pro 560X 4GB was $1499, now $1299


    iMac 27-inch Retina 5K, 3.1GHz 6-Core i5, 8GB, 256GB SSD, Radeon Pro 5300 4GB was $1799, now $1699


    MacBook Pro 13-in TouchBar, 2.0GHz quad i5, 16GB, 512GB - Space Gray was $1799, now $1599

    MacBook Pro 13-in TouchBar, 2.0GHz quad i5, 16GB, 1TB - Silver was $1999, now $1799


    Other Clearance Items:


    Apple TV 4K 32GB was $179.95, now $159.95


    Apple TV 4K 64GB was $199.95, now $179.95

    Make a Sales Appointment
    Better notifications

    Pre-Loved Macs in Stock (4/26/21)


    15-inch MacBook Pro (2017) 2.3GHz Quad i7, 16GB, 1TB only $1599


    13-inch MacBook Pro (2017, 2 TB3) 2.3GHz Dual i5, 8GB, 128GB only $700


    13-inch MacBook Pro (2016, 2 TB3) 2.0GHz Dual i5, 8GB, 256GB only $650


    13-inch MacBook Pro (Retina Late 2013) 2.4GHz Dual i5, 4GB, 128GB only $450

    Make a Sales Appointment
    Wi-Fi improvements

    A Warning: Non-Authorized Service Providers

    In the past week we have seen two iMacs in for repairs that had been damaged by two different non-authorized service shops in the area. Both units were under warranty, but the damage caused by these shops left these customers with out-of-warranty repair bills for damaged units. The worst offender was on a really nice 27-inch iMac where a shop attempted to upgrade the customer to a large SSD. Now keep in mind that iMacs are sealed units with some heavy duty double-sided tape, this will be important in a moment. The SSD was literally zip-tied inside the machine, no mounting bracket or adapters (seriously, you can buy a cheap one on Amazon for $10… how lazy!). It was re-assembled using non-Apple adhesive, and while the customer was using it, the display literally fell off and shattered, and the display cables inside the machine ripped out due to the force damaging the logic board. Then to add insult to injury, the repair shop did not give the customer back the drive that was removed, or the original drive bracket. 


    For reference, the ONLY OTHER Apple Authorized Service Provider in the region is Best Buy. Not a single one of these other shops has ANY relationship with Apple. They don’t use genuine parts (“OEM” does not mean “Genuine”!), their techs are NOT certified by Apple, and Apple will not back (ie: warranty) any repair done by these companies.

    Schedule iPhone / iPad / Other Device Repair
    Schedule a Mac Repair

    In Closing...

    The pandemic has affected us all over the past year, especially small businesses. It brings us pride that we continue to provide you with the products you need and the services that you can count on, all within a safe atmosphere. We look forward to seeing you during your next scheduled appointment at MacEdge.

    Best regards,

    Dan, Joel, Marc, Dylan, Matt, Owen, Peter & Brett